1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number
- Property address and location data
- Payment information (processed securely by Stripe)
- Service requests, messages, and photos
- Account preferences and settings
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Connect you with landscaping service providers
- Process payments and send receipts
- Send service updates and notifications
- Respond to your inquiries and support requests
- Prevent fraud and ensure platform security
3. Information Sharing
We share your information only in the following circumstances:
- With service providers: We share necessary information (name, address, service request) with landscaping companies to fulfill your requests
- With payment processors: Payment information is handled by Stripe according to their privacy policy
- For legal compliance: We may disclose information if required by law or to protect our rights
- With your consent: We may share information for other purposes with your explicit permission
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- PCI-compliant payment processing through Stripe
5. Your Rights and Choices
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, contact us at privacy@fieldworksplatform.app
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
7. Children's Privacy
FieldWorks is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use after changes indicates acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact: