Provider economics

FieldWorks gets paid when your online payment succeeds.

No monthly subscription or lead fee. FieldWorks keeps 10% of a successful online payment, or 5% only while an approved organization promotion is active. New companies are not automatically eligible. Square processing is separate.

No monthly subscription · No lead fee

The fee follows the payment—not the inquiry.

A request, quote, or opened checkout does not by itself produce a FieldWorks fee. The fee applies when an online payment made through FieldWorks succeeds.

  1. 01 · Before payment

    Request and quote

    Receive the request, prepare the quote, and agree on when payment is due without a monthly subscription or per-lead charge.

    $0 lead fee

  2. 02 · At checkout

    Eligible Square-hosted checkout

    The customer opens the amount due in the service business's connected Square checkout. Availability and payment methods depend on Square and the connected seller account's eligibility.

    No fee collected yet

  3. 03 · After confirmation

    Successful online payment

    FieldWorks securely confirms the payment with Square before updating payment status and receiving its platform fee.

    FieldWorks fee applies

Returning to FieldWorks, a failed payment, or a dismissed checkout is not proof of payment. FieldWorks waits for secure confirmation from Square.

The standard rate is 10%.

An approved active organization promotion can reduce the FieldWorks fee to 5%. Your business account shows the rate that applies.

The 5% rate applies only while an approved organization promotion shown in the business account is active. A promotion can come through a qualifying referral, a founder-led pilot, or another manual approval; creating a company does not automatically qualify it. Otherwise, the standard 10% rate applies.

Standard rate for every organization

10%
Customer pays online through FieldWorks
$500
FieldWorks fee
−$50
Business balance before Square processing
$450

Only with an active account promotion

5%
Customer pays online through FieldWorks
$500
FieldWorks fee
−$25
Business balance before Square processing
$475

Both balances are before Square processing fees. The actual seller payout also reflects the processing fee Square sets and charges separately.

One payment. Three clearly separated roles.

The customer pays the service business through Square-hosted checkout. FieldWorks never presents its fee as a customer surcharge or bundles Square processing into its rate.

Each business completes payment setup

Business signup and draft work remain available while online payment setup is incomplete. Checkout turns on after the required Square setup and checkout-safety checks pass.

  • An eligible, connected Square seller account
  • An eligible active Square location with payment capability
  • Square availability and verification, plus FieldWorks checkout-safety checks
Service business
Acts as the seller, sets the quote and payment policy, and remains responsible for the service, refunds, disputes, chargebacks, and its Square account costs.
Square
Hosts eligible checkout, controls which supported payment methods appear, credits the connected seller, and charges its processing fees separately.
FieldWorks
Coordinates checkout, receives the applicable platform fee, and updates payment status only after secure confirmation from Square.

Put the economics next to your next quote.

Create your business account now with no monthly subscription or lead fee. Online checkout can be enabled after the required Square setup and checkout-safety checks pass.

Have a setup or pricing question? Talk to us