Operations suite

FieldWorks vs ServiceTitan

ServiceTitan is a per-technician operations and revenue platform with deep call-center, dispatch, field, reporting, and marketing capabilities for the trades.

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Compare what changes in the workflow.

This comparison uses four durable decision axes and ServiceTitan's current official product material—not a weighted feature score.

Decision axis

FieldWorks

ServiceTitan

Cost model

What creates the software or acquisition cost?

No monthly subscription or lead fee. Your first $5,000 in eligible online payments has no FieldWorks fee. After that, approved founding businesses get the full 2.5% founding period before moving to 5%; other businesses move directly to 5%. Project and monthly caps may lower either fee. Square fees are separate.

Pricing is quoted per technician on request. Included capabilities expand from Starter through Essentials and The Works.

Demand entry

Where does a new request begin?

Customers can discover an eligible public provider profile or use a provider's reusable QR code; supported iPhones can open the App Clip request entry.

Call booking, scheduling, and online scheduling feed a dispatch-centered workflow built for the trades.

Customer handoff

How does the customer review, approve, or pay?

The FieldWorks Messages extension supports quote review and acceptance in iMessage. When online payment is due, it opens Square.

Customer-experience tools include estimates, service reminders, technician arrival tracking, and other package-dependent capabilities.

Operations depth

How much of daily service work sits inside the product?

Core request, quote, scheduling, assignment, status, customer, and payment-state workflows for owners, admins, and field workers.

Deep trade-business tooling for dispatch, call booking, pricebook, invoicing, payroll, reporting, marketing, and field execution.

The FieldWorks acquisition route

FieldWorks is intentionally narrower than a large operations suite and different from a lead marketplace. Its route connects provider-owned entry to the work record.

Organic discovery → QR request → iMessage quote

01
Organic discovery
Eligible businesses can publish a profile for nearby customers to discover and request directly.
02
QR request
A reusable business QR code can open the provider profile or App Clip request entry on supported iPhones.
03
iMessage quote
The Messages extension supports quote review and acceptance. When online payment is due, it opens Square.

Official source record

We summarize public product material from each company and separate documented facts from our product-fit interpretation. Plans, features, and availability can change, so confirm current terms with the vendor before buying.

Official sources reviewed August 9, 2026

ServiceTitan — pricing and plans ServiceTitan — product overview ServiceTitan — dispatch product documentation

Competitor names and trademarks belong to their respective owners. FieldWorks is not affiliated with or endorsed by the companies compared here.

Want to test the FieldWorks route?

Create a business account now. There is no monthly subscription or lead fee; FieldWorks fees apply only to successful online payments made through FieldWorks.

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