Operations suite
ServiceTitan is a per-technician operations and revenue platform with deep call-center, dispatch, field, reporting, and marketing capabilities for the trades.
This comparison uses four durable decision axes and ServiceTitan's current official product material—not a weighted feature score.
Decision axis
FieldWorks
ServiceTitan
Cost model
FieldWorks
No monthly subscription or lead fee. FieldWorks keeps 10% of each successful online payment made through FieldWorks, or 5% only with an approved active organization promotion. Square processing fees are separate.
ServiceTitan
Pricing is quoted per technician on request. Included capabilities expand from Starter through Essentials and The Works.
Demand entry
FieldWorks
Customers can discover an eligible public provider profile or use a provider's reusable QR code; supported iPhones can open the App Clip request entry.
ServiceTitan
Call booking, scheduling, and online scheduling feed a dispatch-centered workflow built for the trades.
Customer handoff
FieldWorks
The FieldWorks Messages extension supports quote review and acceptance in iMessage. When an eligible online payment is due, it opens the provider's Square-hosted checkout.
ServiceTitan
Customer-experience tools include estimates, service reminders, technician arrival tracking, and other package-dependent capabilities.
Operations depth
FieldWorks
Core request, quote, scheduling, assignment, status, customer, and payment-state workflows for owners, admins, and field workers.
ServiceTitan
Deep trade-business tooling for dispatch, call booking, pricebook, invoicing, payroll, reporting, marketing, and field execution.
FieldWorks is intentionally narrower than a large operations suite and different from a lead marketplace. Its route connects provider-owned entry to the work record.
Organic discovery → QR request → iMessage quote
Eligible businesses can publish a profile for nearby customers to discover and request directly.
A reusable business QR code can open the provider profile or App Clip request entry on supported iPhones.
The Messages extension supports quote review and acceptance; eligible required payments open Square-hosted checkout.
We summarize public product material from each company and separate documented facts from our product-fit interpretation. Plans, features, and availability can change, so confirm current terms with the vendor before buying.
Official sources reviewed August 9, 2026
Competitor names and trademarks belong to their respective owners. FieldWorks is not affiliated with or endorsed by the companies compared here.
Create a business account now. There is no monthly subscription or lead fee; FieldWorks fees apply only to successful online payments made through FieldWorks.