How We Compare

FieldWorks vs Thumbtack

Thumbtack is a demand marketplace built to sell lead opportunities to pros. FieldWorks is built for owned-funnel conversion with no-install booking and in-thread payment.

Pricing & Economics

How you pay and how predictable your margin is

FieldWorks

10% when paid in-app, no lead fees, no annual contract lock-in

Thumbtack

Variable pay-per-lead pricing (not a fixed monthly SaaS fee) can make customer-acquisition cost move with market, category, and competition

Lead-to-Cash Workflow

How fast jobs move from inquiry to paid

FieldWorks

Conversation-first flow keeps quote, approval, and payment tightly connected

Thumbtack

Marketplace flow is optimized for lead acquisition first, then requires fast follow-up to convert paid inquiries

iPhone & iMessage Experience

How native the customer experience feels on iPhone

FieldWorks

Built around iMessage + Apple Pay + App Clip/QR entry points

Thumbtack

Customer journey follows marketplace messaging, not your iMessage flow

Service Operations

How well day-to-day scheduling and job execution are supported

FieldWorks

Strong core scheduling, assignments, status tracking, and payment handoff

Thumbtack

Built for lead intake, not full service operations

Customer Conversion UX

How much friction exists between quote, approval, and payment

FieldWorks

Low-friction quote-to-payment path designed to reduce drop-off

Thumbtack

Lead quality and intent variance can increase pay-without-win outcomes if response and close speed slip

Ease of Use

How quickly teams can get operational without heavy setup

FieldWorks

Lightweight onboarding for growing teams without enterprise overhead

Thumbtack

Simple to activate as a demand channel, with less control over owned lifecycle consistency

Best fit for FieldWorks

Service businesses that want stronger CAC (customer acquisition cost) control and higher conversion quality than pure lead-volume channels.

Not ideal fit for Thumbtack

Businesses prioritizing predictable CAC (customer acquisition cost), owned customer relationships, and margin stability over paid lead volume.

How FieldWorks stands out

  • Avoid paying per lead before you know whether a job will close.
  • Convert from QR/App Clip entry to quote and payment in one provider-controlled flow.
  • Keep customer relationship ownership in your brand, not in marketplace routing.
  • Run repeatable acquisition-to-payment operations instead of one-off lead purchases.

Where they may still fit

  • Strong option when immediate top-of-funnel lead volume is the primary objective.
  • Can fit teams that treat lead spend like an ad channel and actively manage lead ROI.
  • Often works best when the business can respond fast and absorb lead-cost volatility.

Workflow proof points

  • • FieldWorks aligns fees to completed in-app payments instead of charging on each inquiry.
  • • Customers enter through your QR/App Clip touchpoints and stay in your conversion path.
  • • Teams reduce reset costs by carrying customer context from first message through payment.
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