Customer side
Ask once and follow the same request.
Customers can keep quote decisions, messages, job status, eligible payment, and review history attached to the work instead of restarting the conversation in each tool.
FieldWorks route overview
One service job, connected from request to review.
Customers, business owners, and field workers use the same job path without sharing the same controls. Requests become quotes, approved work becomes a schedule, and verified payment stays attached to the job.
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The complete route
Each person sees the next useful action.
FieldWorks does not turn every participant into an administrator. It keeps one record of the work while customers, owners, and workers receive the controls appropriate to their role.
- 01
Customer sends the request
The customer selects a provider and services, adds timing and job details, and can include photos before submitting.
- 02
Business clarifies and quotes
The business keeps questions with the request, builds itemized pricing, sets payment terms, and sends the quote for review.
- 03
Customer decides
The customer reviews the scope, asks for a change when needed, and accepts only when the quote is clear.
- 04
Owner schedules the work
The approved work becomes a job with dates, assignments, and the context the crew needs in the field.
- 05
Work and payment reconcile
Workers update progress and completion. When an eligible online payment is due, the customer uses the provider's Square-hosted checkout and FieldWorks verifies the result.
- 06
Customer reviews the result
After completion, the customer can rate the delivered work and the business retains the connected history.
Product proof
The workflow is visible, not implied.
These current product surfaces show the customer entry, business operations, and reusable QR handoff that make up the same service route.
Business side
Turn the request into organized work.
Owners and admins manage services, customers, quotes, schedules, assignments, inventory, and payment status from the operating side of the same workflow.
Provider-owned entry
Put the request path where customers find you.
A reusable business-card or yard-sign QR code can open the provider's FieldWorks request entry without purchasing a lead from FieldWorks.
Set up the first real workflow.
Create the business account, add three real services, configure the service area, and use one genuine customer opportunity to see where FieldWorks helps or gets in the way.